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Ragan Consulting | Internal and Corporate Communications | Audits and Training
  • “I’m so bored,” Billie Eilish sings. Communicators can’t be bored by their stories. If they’re bored, their audience will be bored too. She released the song “Bored” in 2017, two years after her debut. ( Billie Eilish/YouTube)
    Consult | Train

    5 Steps Out of Boring

    October 12, 2026October 12, 2026

    Use these tips to turn dull assignments into engaging stories

    Read More 5 Steps Out of BoringContinue

  • Jacob Coxon on NBC Meet the Press
    Consult | Train

    Is AI Really Trying to Kill US?

    September 28, 2026September 28, 2026

    A former Anthropic employee and the company’s CEO weighed in, so we looked at their persuasive writing skills. Then we asked Claude.

    Read More Is AI Really Trying to Kill US?Continue

  • Miss America 2027 Regan Hutsell
    Train

    Trouble with Your First Sentence? Call the Doctor

    September 16, 2026September 20, 2026

    4 examples of how to fix the start of news stories to engage the audience

    Read More Trouble with Your First Sentence? Call the DoctorContinue

  • How to be a shoe-leather reporter in the age of AI
    Train

    How to be a shoe-leather reporter in the age of AI

    May 4, 2026May 25, 2026

    It’s not about choosing artificial intelligence over in-person interviewing. Use both.

    Read More How to be a shoe-leather reporter in the age of AIContinue

  • What’s it like to work there?
    Assess | Consult

    What’s it like to work there?

    April 27, 2026May 25, 2026

    A new book finds truth in popular beliefs about corporate culture, but it’s more complicated

    Read More What’s it like to work there?Continue

  • McDonald’s CEO Chris Kempczynski
    Consult

    How a CEO should eat a hamburger

    April 20, 2026April 20, 2026

    McDonald’s CEO Chris Kempczinski’s video introducing the Big Arch offers lessons on executive communications

    Read More How a CEO should eat a hamburgerContinue

  • Taylor Swift and Alysa Liu
    Consult

    How Ticketmaster Ticked Off Taylor Swift and her Fans

    April 13, 2026April 20, 2026

    Half-hearted apologies and attempts to shift the blame made a terrible situation worse amid the crisis of a breakdown in ticket sales

    Read More How Ticketmaster Ticked Off Taylor Swift and her FansContinue

  • Orson Welles in "Citizen Kane" (1941)
    Train

    How to Run a Daily Podcast

    April 6, 2026April 7, 2026

    The College of American Pathologists launches headline news every morning of every business day

    Read More How to Run a Daily PodcastContinue

  • New York Times Reporters Talk About Seeking Comment
    Train

    New York Times Reporters Talk About Seeking Comment

    March 16, 2026March 16, 2026

    A Q&A about the effort and ethics of contacting the subjects of stories provides lessons for public relations people

    Read More New York Times Reporters Talk About Seeking CommentContinue

  • For Employees It’s a Big Chunk of Change
    Consult

    For Employees It’s a Big Chunk of Change

    February 16, 2026June 8, 2026

    Kraft Heinz CEO Steve Cahillane’s decision to pause the company’s breakup plan underscores the role of employee communication

    Read More For Employees It’s a Big Chunk of ChangeContinue

  • Think Lawyers and PR People Don’t Mix? Here’s the Recipe.
    Consult

    Think Lawyers and PR People Don’t Mix? Here’s the Recipe.

    February 8, 2026February 8, 2026

    7 tips on crisis communications from a media-savvy lawyer

    Read More Think Lawyers and PR People Don’t Mix? Here’s the Recipe.Continue

  • What Should Leaders Say About ‘Noise’ Outside the Company?
    Consult

    What Should Leaders Say About ‘Noise’ Outside the Company?

    February 2, 2026February 8, 2026

    Employees don’t ignore media reports and rumors. Better to address them.

    Read More What Should Leaders Say About ‘Noise’ Outside the Company?Continue

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