AI Embarrassed The New York Times. Will it Embarrass You?
Editors and managers should routinely ask writers about the use of artificial intelligence before publication
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Abilene and IKEA: How to Make the Next Corporate Initiative a Success
A new book from Boston Consulting Group applies behavioral science to fix a dismal track record of company failures
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What the ‘Rebellion’ Against AI Means for Corporate Communications
Employees and consumers want a human touch, not cold combinations of words
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Inside Mars’ $30 billion purchase of the maker of Pringles and Pop-Tarts
Senior executives with the candy giant and Kellogg spinoff offer lessons on employee communication before a deal closes
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What’s it like to work there?
A new book finds truth in popular beliefs about corporate culture, but it’s more complicated
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How a CEO should eat a hamburger
McDonald’s CEO Chris Kempczinski’s video introducing the Big Arch offers lessons on executive communications
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How Ticketmaster Ticked Off Taylor Swift and her Fans
Half-hearted apologies and attempts to shift the blame made a terrible situation worse amid the crisis of a breakdown in ticket sales
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Listen Up, Office Frogs! Don’t Make Me Climb the Decision Tree
For the latest and worst business buzzwords, we turn (naturally) to AI. Time to level-set our workslop!
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Internal Comms on ICE?
When it comes to talking about immigration raids, many companies are playing it safe. But employees are pushing for more.
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For Employees It’s a Big Chunk of Change
Kraft Heinz CEO Steve Cahillane’s decision to pause the company’s breakup plan underscores the role of employee communication
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Think Lawyers and PR People Don’t Mix? Here’s the Recipe.
7 tips on crisis communications from a media-savvy lawyer
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What Should Leaders Say About ‘Noise’ Outside the Company?
Employees don’t ignore media reports and rumors. Better to address them.
