What the Blackhawks’ public relations debacle teaches everyone else
Refusing to answer reporters’ questions is unwise. Doing it angrily on video is worse
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Ozy Media and a Crisis of Competence
A bad decision, a cover-up, doubling down and then . . . blame your crisis comms folks
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Setting and sharing the stage: President Biden strives to unite
Communications experts break down the 2021 inauguration address for speechwriting tactics and storytelling techniques
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For better crisis responses, follow the 3 C’s
Follow communications expert Nick Lanyi’s guidance on how to keep your messaging, strategy and team afloat amid unchartered waters
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Incoming! How to handle media requests in a crisis
Reporters don’t care how busy you are or how many hats you are juggling. Here are some tips for when and how to respond to crisis inquiries and keep your head on straight.
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Crisis Day One: Avoid the 3 Biggest Mistakes Organizations Make
When the heat is on, you can easily get burned—so avoid these common pitfalls
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The 3 Biggest Mistakes in Most Crisis Comms Plans
Put yourself in position to succeed by avoiding the errors that most organizations make.
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5 common missteps in crisis communication
It’s bound to happen at some point: A data breach will occur, or perhaps some other calamity. Heed these warnings so you’re not caught flatfooted.
