How Shopify’s CEO Delivered the AI Mandate to His Workers
Tobias Lütke reveals his frustration at the pace of using artificial intelligence
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How to Write Headlines Like The Wall Street Journal
5 tips to engage your audience from the newspaper’s writing and editing blog
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Employee Turnover is Rising Again. Are you Ready?
Take our questionnaire to see how your internal communications team stacks up
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The 5 Don’ts for Layoff Memos: Lessons from Southwest Airlines
CEO Bob Jordan’s memo wasn’t bad. It could have been better
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The Power of Knowing Stuff
5 essentials for crafting your thought leadership strategy
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Elon Musk Needs an Editor
Evaluating Musk’s ‘Fork in the Road’ email to federal employees
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Workers Are in a Crisis. Communicators Must Step Up
3 points to keep in mind when framing a new communications strategy
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How to Talk About Climate Change Amid the Partisan Divide
3 points to keep in mind when framing a new communications strategy
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5 Barriers to Better Quotes ― and How to Leap Over Them
Use these techniques to get the best quotes from your interviews and make them worthy of the story you’re writing
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Dear Spirit Customer, We’re Still Flying―into Chapter 11
How the low-cost airline carrier announced its corporate restructuring
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Hold the Onions: McDonald’s Response to the E. coli Outbreak
5 lessons for corporate communicators when facing their next crisis
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3 Tips on Starting Your Stories to Captivate Readers
Lessons on ledes and opening anecdotes from the 2024 Gerald Loeb Awards
