Employee Turnover is Rising Again. Are you Ready?
Take our questionnaire to see how your internal communications team stacks up
The 5 Don’ts for Layoff Memos: Lessons from Southwest Airlines
CEO Bob Jordan’s memo wasn’t bad. It could have been better
The Power of Knowing Stuff
5 essentials for crafting your thought leadership strategy
Elon Musk Needs an Editor
Evaluating Musk’s ‘Fork in the Road’ email to federal employees
Workers Are in a Crisis. Communicators Must Step Up
3 points to keep in mind when framing a new communications strategy
How to Talk About Climate Change Amid the Partisan Divide
3 points to keep in mind when framing a new communications strategy
5 Barriers to Better Quotes ― and How to Leap Over Them
Use these techniques to get the best quotes from your interviews and make them worthy of the story you’re writing
Dear Spirit Customer, We’re Still Flying―into Chapter 11
How the low-cost airline carrier announced its corporate restructuring
Hold the Onions: McDonald’s Response to the E. coli Outbreak
5 lessons for corporate communicators when facing their next crisis
3 Tips on Starting Your Stories to Captivate Readers
Lessons on ledes and opening anecdotes from the 2024 Gerald Loeb Awards
8 Writing Mistakes You Can Fix Now
What we’ve learned from the writers we edit
Do Apple’s New AI Tools Make White Lies Easier?
New iPhone ads raise common questions about how to use artificial intelligence