Lessons on Crisis Communications from New York’s Front Lines
A spicy profile of Risa Heller has lessons that every public relations pro should read
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How Do You Keep Employees from Leaving? Better Communication
Amid the outpouring of solutions to boost employee retention, one way is often forgotten
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5 Problems Facing Communicators — And How We’d Solve Them
All communicators could benefit from lessons we learned at our recent workshop for associations and trade groups
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You’re Grounded! 6 U.S. Agencies Receive Bad Report Cards for Writing
A new report on the federal government’s use of plain language offers lessons for corporate communicators
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Our 10 Favorite Stories of 2022
We covered a lot of ground this year, from ESG to DE&I, from writing to editing. And from Lou Grant to Sherlock Holmes
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How to Turn Numbers into Compelling Stories
Just add people, color and examples!
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Learn How to Write from Great Writing
Whenever you see a terrific sentence, stop and ask yourself what makes it so good?
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The New Office Inequity: Work at Home or Come to Work?
The move to hybrid work exposes communicators’ biggest challenge: reaching the hard-to-reach
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Time to Channel the Spirit of Lou Grant
Demand these eight practices from your writers ― and yourself ― right after you figure out who Lou Grant is
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How Do your Comms Stack Up? Many Ask, but Few Find Out
Use these five steps to benchmark your communications, internal or external
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Buckle up: Your To-Do List Just Got Bigger
Corporate communicators have lots to do and hope for more help, a new Ragan survey shows
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To Engage Your Employees, First You’ve Got to Find Them
Create employee personas to communicate with your hardest-to-reach workers
