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Ragan Consulting | Internal and Corporate Communications | Audits and Training
  • The SEC Opens a Door. Communicators Should Step In
    Assess | Consult | Train

    The SEC Opens a Door. Communicators Should Step In

    March 18, 2024June 23, 2025

    New climate change disclosure rules create a big opportunity for brand journalism. We’ve got 4 story ideas for you.

    Read More The SEC Opens a Door. Communicators Should Step InContinue

  • How to Issue a Refund: Lessons from John Stankey of AT&T
    Consult

    How to Issue a Refund: Lessons from John Stankey of AT&T

    March 4, 2024July 27, 2025

    His letter needed an editor, but the $5 credit changed the narrative after a big outage.

    Read More How to Issue a Refund: Lessons from John Stankey of AT&TContinue

  • A Camel’s Genitalia and Other Writing Lessons from Calvin Trillin
    Train

    A Camel’s Genitalia and Other Writing Lessons from Calvin Trillin

    February 26, 2024July 14, 2025

    7 tips collected from the insights into journalism by the longtime staff writer for The New Yorker

    Read More A Camel’s Genitalia and Other Writing Lessons from Calvin TrillinContinue

  • How to Lift the Public’s Record Low Opinion of Executives’ Ethics
    Assess | Consult | Train

    How to Lift the Public’s Record Low Opinion of Executives’ Ethics

    February 19, 2024July 7, 2025

    4 Tips for Communicators to Build Up the Reputations of the Bosses

    Read More How to Lift the Public’s Record Low Opinion of Executives’ EthicsContinue

  • What Big Law Firms Should Do About Their Intranets
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    What Big Law Firms Should Do About Their Intranets

    February 12, 2024June 30, 2025

    Internal sites are often neglected but can be a key to building connections

    Read More What Big Law Firms Should Do About Their IntranetsContinue

  • Communications at GM’s Cruise: Not Just the Cars were Driverless
    Assess | Consult | Train

    Communications at GM’s Cruise: Not Just the Cars were Driverless

    February 5, 2024November 3, 2025

    A new report on the October accident in San Francisco furnishes four lessons on crisis communications.

    Read More Communications at GM’s Cruise: Not Just the Cars were DriverlessContinue

  • 12 Questions to Help Set Your AI Policy
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    12 Questions to Help Set Your AI Policy

    January 29, 2024June 16, 2025

    Your organization is already using AI. Do you have guidelines to govern its use — and avoid disaster?

    Read More 12 Questions to Help Set Your AI PolicyContinue

  • 9 Tips on How to Coach Writers
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    9 Tips on How to Coach Writers

    January 8, 2024September 29, 2025

    Talking about a story before a word is written saves time and creates better stories.

    Read More 9 Tips on How to Coach WritersContinue

  • 5 Predictions that Will Change Communicators’ World in 2024
    Assess | Consult | Train

    5 Predictions that Will Change Communicators’ World in 2024

    December 31, 2023January 30, 2025

    From battling burnout to social media’s decline, we highlight key trends for the new year.

    Read More 5 Predictions that Will Change Communicators’ World in 2024Continue

  • What you need to know about AI ethics
    Consult

    What you need to know about AI ethics

    December 4, 2023May 13, 2025

    Public Relations Society of America issues guidance on using artificial intelligence.

    Read More What you need to know about AI ethicsContinue

  • How the Largest Companies Reacted to the Israel-Hamas War
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    How the Largest Companies Reacted to the Israel-Hamas War

    November 27, 2023January 30, 2025

    CEOs are challenged again to navigate turbulent politics at home and abroad.

    Read More How the Largest Companies Reacted to the Israel-Hamas WarContinue

  • What You Need to Know about Biden’s AI Order
    Assess | Consult | Train

    What You Need to Know about Biden’s AI Order

    November 13, 2023January 30, 2025

    Amid government regulation and negative opinions about artificial intelligence, the pressure for disclosure grows.

    Read More What You Need to Know about Biden’s AI OrderContinue

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