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Ragan Consulting | Internal and Corporate Communications | Audits and Training
  • Writing lessons from 2024 Pulitzer Prize winners
    Assess | Consult | Train

    Writing lessons from 2024 Pulitzer Prize winners

    May 20, 2024January 30, 2025

    How to write better ledes, explain complex concepts and choose key details

    Read More Writing lessons from 2024 Pulitzer Prize winnersContinue

  • How to Think Like a Storyteller
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    How to Think Like a Storyteller

    May 4, 2024April 14, 2025

    Six lessons from The Wall Street Journal

    Read More How to Think Like a StorytellerContinue

  • Politics in the Workplace: No Talking?
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    Politics in the Workplace: No Talking?

    April 29, 2024September 27, 2025

    Google’s CEO tries to zip the lips of employees

    Read More Politics in the Workplace: No Talking?Continue

  • Thinking Out Loud
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    Thinking Out Loud

    April 15, 2024September 15, 2025

    8 quick tips to make your leaders stand out from the crowd

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  • Whipping Post: Kim Mulkey Takes on a Newspaper
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    Whipping Post: Kim Mulkey Takes on a Newspaper

    April 8, 2024September 8, 2025

    Was the LSU basketball coach sending a message to her team or The Washington Post?

    Read More Whipping Post: Kim Mulkey Takes on a NewspaperContinue

  • Muddle in the Middle
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    Muddle in the Middle

    March 25, 2024August 18, 2025

    Rise in manager layoffs demands more from communicators.

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  • The SEC Opens a Door. Communicators Should Step In
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    The SEC Opens a Door. Communicators Should Step In

    March 18, 2024June 23, 2025

    New climate change disclosure rules create a big opportunity for brand journalism. We’ve got 4 story ideas for you.

    Read More The SEC Opens a Door. Communicators Should Step InContinue

  • How to Issue a Refund: Lessons from John Stankey of AT&T
    Consult

    How to Issue a Refund: Lessons from John Stankey of AT&T

    March 4, 2024July 27, 2025

    His letter needed an editor, but the $5 credit changed the narrative after a big outage.

    Read More How to Issue a Refund: Lessons from John Stankey of AT&TContinue

  • A Camel’s Genitalia and Other Writing Lessons from Calvin Trillin
    Train

    A Camel’s Genitalia and Other Writing Lessons from Calvin Trillin

    February 26, 2024July 14, 2025

    7 tips collected from the insights into journalism by the longtime staff writer for The New Yorker

    Read More A Camel’s Genitalia and Other Writing Lessons from Calvin TrillinContinue

  • How to Lift the Public’s Record Low Opinion of Executives’ Ethics
    Assess | Consult | Train

    How to Lift the Public’s Record Low Opinion of Executives’ Ethics

    February 19, 2024July 7, 2025

    4 Tips for Communicators to Build Up the Reputations of the Bosses

    Read More How to Lift the Public’s Record Low Opinion of Executives’ EthicsContinue

  • What Big Law Firms Should Do About Their Intranets
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    What Big Law Firms Should Do About Their Intranets

    February 12, 2024June 30, 2025

    Internal sites are often neglected but can be a key to building connections

    Read More What Big Law Firms Should Do About Their IntranetsContinue

  • Communications at GM’s Cruise: Not Just the Cars were Driverless
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    Communications at GM’s Cruise: Not Just the Cars were Driverless

    February 5, 2024June 22, 2025

    A new report on the October accident in San Francisco furnishes four lessons on crisis comms.

    Read More Communications at GM’s Cruise: Not Just the Cars were DriverlessContinue

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  • What We Do
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    • Build Better Writers
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  • Who We Are
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