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Ragan Consulting | Internal and Corporate Communications | Audits and Training
  • Northwestern Football Scandal: Between a Rock and Hard News
    Assess | Consult | Train

    Northwestern Football Scandal: Between a Rock and Hard News

    July 24, 2023June 9, 2025

    In its handling of an independent investigation, the university confronted common, but crucial, crisis questions.

    Read More Northwestern Football Scandal: Between a Rock and Hard NewsContinue

  • Lessons for Communication Pros from Editor Robert Gottlieb
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    Lessons for Communication Pros from Editor Robert Gottlieb

    July 17, 2023January 30, 2025

    The legendary literary editor, who died last month, showed that good editing is more than rewriting copy.

    Read More Lessons for Communication Pros from Editor Robert GottliebContinue

  • What a Crisis at CNN Teaches Us About Internal Communications
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    What a Crisis at CNN Teaches Us About Internal Communications

    July 10, 2023April 28, 2025

    Managing change in tough times begins with keeping the information flowing to employees.

    Read More What a Crisis at CNN Teaches Us About Internal CommunicationsContinue

  • Where Confusions Collide? The Legal Risks of Chat GPT
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    Where Confusions Collide? The Legal Risks of Chat GPT

    July 4, 2023January 30, 2025

    Avoiding the legal pitfalls of Chat GPT requires close reading of the content.

    Read More Where Confusions Collide? The Legal Risks of Chat GPTContinue

  • 3 Steps Toward Better Media Pitches
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    3 Steps Toward Better Media Pitches

    June 26, 2023January 30, 2025

    Give reporters what they need— and get out of your own way.

    Read More 3 Steps Toward Better Media PitchesContinue

  • Tired of Being an Order-Taker? Become a News Editor
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    Tired of Being an Order-Taker? Become a News Editor

    June 19, 2023January 30, 2025

    A more active role will turn your communications department into a news-breaker.

    Read More Tired of Being an Order-Taker? Become a News EditorContinue

  • Do You Have Some Explaining to Do?
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    Do You Have Some Explaining to Do?

    June 12, 2023January 30, 2025

    Help your audience understand complex events. Here’s our step-by-step guide to writing better explainer stories.

    Read More Do You Have Some Explaining to Do?Continue

  • Your Summer To-Do List is Long. Get at it Before AI Does
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    Your Summer To-Do List is Long. Get at it Before AI Does

    June 5, 2023January 30, 2025

    Big issues loom for communicators, including the state of their profession. Buckle up.

    Read More Your Summer To-Do List is Long. Get at it Before AI DoesContinue

  • How to Get ESG Communications on the Right Track
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    How to Get ESG Communications on the Right Track

    May 29, 2023May 12, 2025

    Despite the controversy, your audiences still want simple, clear reporting on Environmental Social and Governance.

    Read More How to Get ESG Communications on the Right TrackContinue

  • Lessons from the ‘Pity City’ Town Hall
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    Lessons from the ‘Pity City’ Town Hall

    May 8, 2023May 12, 2025

    5 tips to make both leaders and employees want to attend all-hands meetings

    Read More Lessons from the ‘Pity City’ Town HallContinue

  • What PR Pros Can Learn From their Cousins in Investor Relations
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    What PR Pros Can Learn From their Cousins in Investor Relations

    April 17, 2023May 12, 2025

    3 lessons for succeeding with reporters or analysts

    Read More What PR Pros Can Learn From their Cousins in Investor RelationsContinue

  • Is ‘No Comment!’ Your Best Defense?
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    Is ‘No Comment!’ Your Best Defense?

    April 10, 2023May 12, 2025

    6 thoughts about answering those pesky reporters’ questions

    Read More Is ‘No Comment!’ Your Best Defense?Continue

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  • What We Do
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    • Build Better Writers
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