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  • Four random communication tips that demand to be told

    By battlebornusa
    Ideas for organizational communicators, from showing enjoyment to structuring stories
    December 16, 2024
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  • Run the newsroom of the future starting …now

    By Jim Ylisela
    Better storytelling, more earned media ― and no more press releases
    December 9, 2024
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  • Dear Spirit Customer, We’re Still Flying―into Chapter 11

    By Tom Corfman
    How the low-cost airline carrier announced its corporate restructuring
    December 2, 2024
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  • How to Make Your Writing Like a Flashlight

    By Tom Corfman
    9 Lessons from The New Yorker staff writer John McPhee
    November 18, 2024
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  • Hold the Onions: McDonald’s Response to the E. coli Outbreak

    By Tom Corfman
    5 lessons for corporate communicators when facing their next crisis
    November 11, 2024
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  • 3 Tips on Starting Your Stories to Captivate Readers

    By Tom Corfman
    Lessons on ledes and opening anecdotes from the 2024 Gerald Loeb Awards
    November 4, 2024
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  • 8 Writing Mistakes You Can Fix Now

    By Jim Ylisela
    What we’ve learned from the writers we edit
    October 28, 2024
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  • Do Apple’s New AI Tools Make White Lies Easier?

    By Tom Corfman
    New iPhone ads raise common questions about how to use artificial intelligence
    October 20, 2024
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  • The Wurst Response: Listeria hits Boar’s Head

    By Tom Corfman
    5 steps the company should take to rebuild its reputation
    October 14, 2024
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