Internal Communications

Connect employees, wherever they may be.

Not so many years ago, employee communications was an ignored and neglected companion to its more high-profile cousins in PR and Marketing, even HR.

And then, slowly, company leaders began to realize that engagement was the key to recruiting – and keeping – the top talent critical to their success. And engagement, they discovered, was largely about effective internal communications.

Any lingering doubts were erased in 2020 with the outbreak of the COVID-19 pandemic. Suddenly, internal communications wasn’t just important. It was essential.

Here’s how we can help:

Strategic planning

Position communications as a business partner, to deliver on your organization’s objectives and build engagement for its goals.

Audits

A successful internal comms program requires continuous assessment. Our audits inform your strategic plan and establish the baseline by which you measure your progress.

Professional development

We’ll provide your team with training in reporting and brand journalism, writing and multimedia storytelling, executive communications and presentations, and strategic thinking.

Turn managers into expert communicators

Managers are the in-betweeners, charged with delivering messages from the leaders and returning with questions and concerns. The path is often rocky – in both directions.

Change communications

How do you communicate change when everything keeps changing? Start by building a framework for change that can be used and adapted time and again.

Diversity, Equity and Inclusion

Being a conscious communicator is a must. We conduct a DE&I assessment, create inclusive language guides, provide diversity training and more. Learn more about our DE&I work.

Internal marketing campaigns

We’ll help communicators create inspired branding, messaging, design and engagement to boost awareness, acceptance and adoption of initiatives across the organization.

Improv for communicators

We’ll clear a space for your team to get back to inspired thinking through hands-on exercises to reinvigorate their creative muscles.

Influence and persuasion

We’ll help communicators build credibility and rapport with leaders and peers so they may use their influence to create real change.

Talk to us about your internal comms needs

Contact us

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Meet some of our consultants

Co-Founder & Senior Partner

An award-winning veteran Chicago journalist and a former publisher of Ragan.com. He brings more than 30 years of experience in writing, editing, communications research and consulting.

Jim Ylisela

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Employee Engagement & Culture Consultant

Kristin Graham

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As a former journalist, Kristin looks at the latest on brain science, psychology and marketing to figure out how to be heard in a noisy world. For the last several years, Kristin led culture and communications at Amazon and helped launch resources that illuminate Amazon’s unique culture.

Change & Strategic Communications Consultant

With 29 years of communication experience, she is a resourceful communication strategist with demonstrated ability to work internally within the organization, as well as externally within the community. Her functional expertise includes employee and leadership communications, global communications, training and public/media relations.

Julie Baron

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Meet the rest of the team in our Staff Room
Some of our clients include:

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Other RCG services.

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Communications Audits

We conduct full communications audits or specific assessments.

Strategic Planning

Align your comms plan to business goals and targets.

Digital Workplace

Productivity & wellbeing. Harness the power of the digital workplace.