Internal Communications

We’ll help you drive employee engagement, retention and even recruiting.

Why internal comms?

At some companies, employees are drowning in a river of information―messages from managers, senior leaders, Human Resources, IT and the CEO. Emails, text messages, calendar notifications and workplace chats are coming in from all sides.
At other organizations, internal communications are in short supply, except for the frequent but unreliable grapevine.
There’s a better way. Organizations with top-tier internal communications have greater employee productivity and lower turnover. Employees are engaged in their work and enthusiastic about their workplace without drowning in content. They are energized by the culture, knowing that the organization will keep the promises it makes concerning the day-to-day employee experience. Leaders looking to the bottom line see the rewards of better and more effective communication.

Here’s how we can help

We’ve helped many organizations lift internal communications into the top tier. Our work begins by assessing the current state of your comms, building a plan for change and working directly with your team to match your aspirations. You don’t need “communication” in your job description to benefit from our training and consulting. We often work with teams that frequently connect with employees, such as Human Resources. We also work with leaders and managers, helping them create and maintain a robust and rewarding environment.

Assess: Start with facts

Don’t guess. Our internal communications assessments measure, analyze and draw conclusions based on the evidence. We examine your content and the communication channels. We use surveys, focus groups and interviews to give you an in-depth understanding or your employees’ needs.

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Consult: Build a strategy

Impromptu messages and ad hoc comms campaigns waste time and money and rarely achieve results. We’ll help you craft a plan to efficiently accomplish your goals, such as motivating employees to act and expanding their understanding of the organization. Our ongoing advice and counsel will help you carry out the plan.

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Train: Elevate skills

Our made-to-order workshops and one-on-one editing and coaching will raise the level of your internal communications. We’ll use your organization’s content to help you improve what you’re already doing. We’ll help the comms team win the attention of employees using the journalistic techniques of reporting and storytelling.

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Internal communications is hard. We make it easier.

Employees are distracted by emails, meetings and internal social media messages, just like everyone else. That makes it challenging to move workers to respond and act. Let us help you connect with your people like never before.

LET’S TALK